Privacy policy

Privacy policy

Protecting your privacy is very important to us. Therefore, we would like to ask you to read carefully the following summary of how our website works. You can rely on transparent and fair data processing, as we strive day-to-day to keep your data in a safe, careful and responsible way.

 

The following privacy policies are intended to inform you about how we use your personal information, complying with the provisions and requirements of the European Data Protection General Regulation.

 

  1. RESPONSIBLE FOR DATA PROCESSING

 

Natiris – Centro Dietético, S.A. (hereinafter “NATIRIS”)

NIF: 500200653

Company headquarters: Rua Agualva dos Açores, Nº 16 – Agualva – 2735-557 Agualva

 

You can contact us through the following email address: pd@cerebrum.pt

 

  1. INFORMATION AND CONSENT

 

By reading this Privacy Policy, the user is informed about how NATIRIS compiles, treats and protects the personal data that are provided through the forms available in the website www.cerebrum.pt (hereinafter the ” Website “), as well as the data resulting from its navigation and others that may be available to NATIRIS in the future.

 

The user must carefully read this Privacy Policy, which has been written in a clear and simple, to facilitate their understanding, determining freely and voluntarily whether or not you want to provide your personal data to NATIRIS.

 

  1. OBLIGATION TO PROVIDE DATA

 

The data requested in the forms provided on the Website are generally mandatory (unless otherwise specified in the required field) in order to comply with the established purposes.

 

Therefore, if these data are not provided, or if they are not correct, the purposes can not be met.

 

  1. HOW WILL NATIRIS TREAT THE PERSONAL DATA OF THE USER AND FOR WHAT TIME?

 

The compiled personal data will be processed by NATIRIS for the following purposes:

 

Manage requests for contact with NATIRIS, through the channels available on the website www.cerebrum.pt.

 

Manage purchases made within the Website, including payment management and order delivery.

Manage newsletter subscription through the channel provided on the NATIRIS Website.

Making analysis of the use of the Website and check the preferences and behaviours of users.

 

Manage NATIRIS commercial communications by ticking the corresponding box, or if you demonstrate your opposition to such treatment.

 

Manage the submission of satisfaction surveys based on the purchase of the NATIRIS product or service performed in order to improve our clients’ daily experience.

 

Analyze the data in order to elaborate user profiles that allow you to define in more detail the products that may be interesting to you.

 

The data will be kept until needed to achieve the purposes for which they were compiled, unless the user requests its deletion from NATIRIS by opposing or revoking their consent.

 

  1. WHAT DATA OF THE USER WILL NATIRIS TREAT?

 

NATIRIS will treat the following categories of data:

 

Identification data: name, surname, tax identification number.

Contact details: domicile, mobile phone, email address.

Data of personal characteristics: date of birth, age, sex, nationality.

Other data: data provided by the interested parties themselves in the open fields of the forms available on the Website.

Navigation data.

 

In case the user provides the data of third parties, he / she declares to have their consent and undertakes to transfer to the interested party, holder of such data, the information contained in the Privacy Policy, exempting NATIRIS from any responsibility in that sense. Nevertheless, NATIRIS may carry out the necessary checks to verify this by taking appropriate due diligence measures in accordance with the Data Protection Regulation.

 

  1. COOKIES, WEB ANALYSIS SERVICES AND SOCIAL NETWORKS

 

We use cookies, web analytics services, and social networking add-ons on our website to enhance your browsing experience. To check our cookies policy, click here.

 

  1. WHAT IS THE TREATMENT LEGITIMATION YOUR DATA?

 

The processing of data for the acquisition of products through the Website will be necessary for the fulfilment of the contractual relationship between the user and NATIRIS.

 

The processing of your data for marketing purposes, in relation to NATIRIS’s own goods and services and similar services to its customers, will be based on the legitimate interest recognized by the regulation, whenever the user has purchased goods and / or services from NATIRIS. In the absence of such a contractual relationship, the data processing is based on the user’s authorization recognized in the regulation currently in force.

 

Treatment for these purposes will always be done with the prior consent of the user, or the basis of that legitimate interest is necessary for assistance to your order. Similarly, in the case of withdrawing their consent to any treatment, this will not affect the lawfulness of the treatments previously performed.

 

In order to revoke this consent, the User may contact NATIRIS, through the following channels: by letter addressed to NATIRIS, at Rua Agualva dos Açores, Nº 16 – Agualva – 2735-557 Agualva, or by clicking the delete link, available at each commercial communication sent by NATIRIS, or through an email addressed to: pd@cerebrum.pt

 

  1. WITH WHOSE RECIPIENTS SHALL THE USER DATA BE SHARED?

 

User data may be communicated to:

 

Public Administrations and competent national and / or European authorities, in the cases provided for in the Law.

 

In addition, the data may be accessible by NATIRIS suppliers, and such access is necessary for the proper fulfilment of the legal obligations and / or purposes previously indicated. These suppliers will not treat their data for their own purposes that have not been previously informed by NATIRIS.

 

Recipients listed in this section are within the European Economic Area.

 

  1. USER RESPONSIBILITY

 

The user warrants that he/she is over eighteen (18) years and that the data which he/she provides to Natiris are true, accurate, complete and updated. For this purpose, the user responds to the truthfulness of all the data he communicates and will keep the information provided up to date in order to respond to his real situation.

 

The user warrants that he/she has informed the third parties that he/she has provided his/her personal data, if any, on the aspects contained in this document. Likewise, the user warrants that he/she have obtained authorization to provide his/her data to NATIRIS for the purposes indicated.

 

The user will be responsible for any false or inaccurate information he/she submits through the Website and for any damages, direct or indirect, that this may cause to NATIRIS or third parties.

 

 

  1. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

 

One of NATIRIS purposes to treat personal data provided by users is to send them electronic communications with information relating to goods, services, promotions, offers, events or news that may be relevant to users. All communication will be send exclusively to Users who have not previously expressed their refusal to receive them.

 

To carry out the above task, Natiris can analyze the data obtained by the user profiles in order to define products that may be of their interest.

 

If the user wishes to stop receiving commercial communications or promotional by the Natiris, may request cancellation of the service by clicking the link that allows this option, in these commercial communications, or by sending an email to the following e-mail address: pd@cerebrum.pt as well as indicating his/her refusal to receive it, through the grid for these purpose in the data collection form, or giving this indication through the option of cancellation, which is in each of communications that is submitted.

 

  1. RIGHTS

 

The user may send a communication to NATIRIS, to the address indicated at the beginning of this Policy, or by e-mail to pd@cerebrum.pt to:

 

Revoke authorizations granted.

 

Obtain confirmation if NATIRIS is processing or not personal data relating to the User.

 

Access to your personal data.

 

Correct inaccurate or incomplete data.

 

Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

 

Obtain from NATIRIS the limitation of data processing when any of the conditions set out in the data protection regulation.

 

Obtain human intervention, to express your point of view and to challenge automated or adopted decisions by NATIRIS.

 

Request the portability of your data.

 

Contact NATIRIS at the following address: pd@cerebrum.pt

 

Make a complaint concerning the protection of your personal data when the person concerned considers that NATIRIS has violated the rights conferred on it by the data protection regulation.

 

  1. SAFETY PRECAUTIONS

 

NATIRIS will treat the User’s data at any time in a totally confidential way and keeping it confidential, as provided in the application regulations, adopting the necessary technical and organizational measures to ensure the security of your data and avoid their alteration, loss, processing, or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

 

  1. CHANGES IN PRIVACY POLICY

 

To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make changes to comply with current legislation.